This privacy notice illustrates the confidentiality practices of SolutionsRehab.com, and Solutions Recovery Center, LLC. This notice applies only to the content and information collected on this site, and will clearly outline the following:
- Types of personal information collected through use of this website, how we use it and with whom we share it.
- Your available options regarding use and dissemination of personal information.
- Security procedures we use to monitor misuse of your information.
- How you can take action to correct any inaccuracies or inconsistencies.
Information We Collect
Our company is the sole owner of any data gathered or collected on this site. We only collect information that is volunteered by our users and visitors via email or any other form of direct communication.
Our site offers a form where visitors can voluntarily offer information such as their address, name, email and telephone number, as well as their age, gender, and problems relevant to their patronage of our services. This information is used only to communicate with existing and prospective customers, and is not shared with any third parties or outside interests.
Our site offers a “live chat” feature that allows visitors to speak with a live representative. These reps collect any information volunteered by the customer. This information is kept confidential, and is not shared with any third party.
Your Rights, Choices and Control over Use of this Data
You may terminate any contact with our company through our site at any time by calling the phone number listed on the front page, and in the contact section. You can also ascertain what, if any, data we’ve collected on you; rectify any outdated or incorrect data; have us erase any stored data; and voice your concerns over the substance of the information.
Security and Confidentiality of Volunteered Data
When you submit information, it is protected both on and offline. We’ve taken numerous measures to ensure the safe and secure retrieval and storage of your personal data. Your insurance information is encrypted and securely transmitted to our organization. We also ensure offline protection of your information by allowing only relevant personnel to access it. Devices and hardware used to store your information are housed in a safe and secure environment.
We use “cookies” to expedite and facilitate better access to our site. A cookie is a piece of stored information left on users’ hard-drives to streamline access and operation of a website. They allow you to enable features like foregoing repeated password and username entry. Cookies are also used to monitor web traffic, and are not associated with any volunteered personal information.
We use a program called Google Analytics for strictly internal analysis of who is visiting our website. We are able to tell the previous site they were visiting, and use the program only for audience identification and market research on how to improve our visitors’ experience through a better understanding our web traffic. No personal information is compromised through use of Google Analytics.